COVID-19 Contact Tracer Employment Opportunities
Contact Tracers I & II, as well as Supervising Contact Tracers, are currently being hired. Thousands of Contact Tracers are being hired. Multi-lingual contract tracers are especially encouraged to apply.
Supervising Contact Tracer Job Description: Performs remote work in support of the Citywide COVID-19 response related to oversight, support and trainings for contact tracing, with alternative work schedules and/or compressed work weeks. Supervises Contact Tracers conducting COVID-19 case interviews and contact tracing, including gathering confidential information about a case, relevant contacts, notifying and educating contacts during an interview and assessing case and contacts for services in support of isolation/quarantine. Ensures that Contact Tracers follow all scripts, policies and procedures provided through training. Ensures compliance with DOHMH training regarding handling of confidential information and periodically evaluates and provides refresher training to Contact Tracers.
Contact Tracers I & II: Under the supervision of the Supervising Contact Tracer, performs remote/field work in support of COVID-19 contact tracing, with alternative work schedules and/or compressed work weeks. Conducts COVID-19 case interviews and contact tracing using a trauma-informed, culturally respectful approach that builds trust and facilitates the free sharing of information. Follows all scripts, policies and procedures provided through training and complies with appropriate of confidential information related to case interviews and contacts. All work is conducted in a confidential manner. Level II Contact Tracers have one year of experience as a Public Health Adviser.